FAQs
What is Fiji Airways’ cancellation policy?
Fiji Airways’ cancellation policy allows passengers to cancel their flights within 24 hours of booking for a full refund, provided the ticket was purchased at least seven days before the departure date. After this period, cancellation fees may apply based on the fare type and the time of cancellation.
How does Fiji Airways’ cancellation policy compare to other airlines servicing New Zealand?
When compared to other airlines servicing New Zealand, Fiji Airways offers a competitive cancellation policy. Many airlines have similar 24-hour cancellation windows but may charge higher fees for cancellations made after that period. It’s essential to review each airline’s specific terms, as they can vary widely.
Are there any exceptions to the cancellation policy of Fiji Airways?
Yes, exceptions to Fiji Airways’ cancellation policy may apply in certain circumstances, such as flight cancellations due to unforeseen events like natural disasters or a global pandemic. In such cases, travelers may be eligible for a refund or rebooking without additional fees.
Can I change my flight instead of cancelling with Fiji Airways?
Yes, Fiji Airways allows passengers to change their flight dates or times, often for a fee. The amount charged for changes depends on the fare type purchased. It’s generally advisable to check the specific fare rules when booking your ticket.
How can I request a refund from Fiji Airways?
To request a refund from Fiji Airways, you can do so through their official website or by contacting customer service. Be prepared to provide your booking reference and any relevant details regarding your flight cancellation.
What should I do if my flight is cancelled by Fiji Airways?
If your flight is cancelled by Fiji Airways, the airline will typically notify you and offer options for rebooking or a refund. You’ll want to check your email or the Fiji Airways app for updates and follow the instructions provided for your next steps.
Does Fiji Airways offer travel insurance that covers cancellations?
Yes, Fiji Airways offers travel insurance options that can cover cancellations due to various reasons, including illness or emergencies. It’s advisable to review the terms of the insurance policy to understand what is covered and how to file a claim if needed.
References
- Fiji Islands Official Tourism Website – A comprehensive resource for travelers to Fiji, including information on airlines and travel policies.
- Skytrax Airline Quality Ratings – Provides detailed reviews and comparisons of airline services, including cancellation policies.
- American Airlines Cancellation Policies – Offers insights into cancellation policies from a major airline, useful for comparison.
- Travel Daily News – Airline Cancellation and Change Policies – An article comparing various airlines’ cancellation and change policies, including those servicing New Zealand.
- NZ Herald – Airlines Cancellation Policies: What You Need to Know – A detailed overview of cancellation policies from several airlines operating in New Zealand, including Fiji Airways.